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Home > FAQ

Frequently Asked Questions (FAQ)

1. How can I trust the supplier I find in website?
2. I got an email from a supplier that digital signed using “Trust Supplier ID”, how to check it?
3. I got a PDF file from a supplier that digital signed using “Trust Supplier ID”, how to check it?
4. What's the difference between “I'm Verified” certification and other certifications? What your certification's advantages?
5.
My supplier can send its business license to me, why I get it from your database?
6. Why you verify the supplier's bank account?
7. Why you verify the supplier's legal representative's ID card?
8. Why you need to phone call the certificate requestor? How you do it?

1. How can I trust the supplier I find in website?

A: Trust the supplier that has a “ Trust Supplier ID ”! Trust the supplier that its website display "I'm Verified" Seal!

Check the supplier email's digital signature! If it displays a name same as he/she say, then you can trust it! Since, WoSign have verified this supplier's true identity:
(1) This supplier is a legal registered company in China that we checked its good standing in local government website;
(2) This supplier has a current and active demand deposit bank account in China ;
(3) This supplier's phone number displayed in its “ Trust Supplier ID ” belongs to this company.

 

2. I got an email from a supplier that digital signed using “Trust Supplier ID”, how to check it?

A: Please see this guide for details.

 

3. I got a PDF file from a supplier that digital signed using “Trust Supplier ID”, how to check it?

A: Please see this guide for details.

 

4. What's the difference between “I'm Verified” certification and other certifications? What your certification's advantages?

A: WoSign, as a digital certificate authority (like VeriSign ), will verify an applicant's true identity according international industrial standard CPS ( Certification Practice Statement ), that we not only authenticate and verify the applicant is a legally registered in China, but also use third party's database to verify the right person apply the “Trust Supplier ID” for the right company. You can click the "Issuer Statement" hyperlink in the digital certificate to check the standard that how we verify the applicant true identity.

But for other certification, the information is provided "AS IS" with no warranty of any kind, and your reliance on the information is at your own risk, the verification process is asking the supplier sign a document to declare its proof document is true. We think it is NOT enough, and this is why you can find many claimed “a Hong Kong company”, but the contact phone number is mainland phone number +86-, not Hong Kong number +852-, and the office address is not Hong Kong address.

Another important advantage is other certification is a traditional paper type certification, but our certification is a digital certification that we will issue a worldwide trusted digital certificate to applicant that it can be used to sign the email and PDF document digitally, to let the email receiver can verify every email is coming from a verified company, to guarantee the email content is not alerted in the Internet transportation.

 

5. My supplier can send its business license to me, why I get it from your database?

A: Yes, your supplier can send its business license copy to you, but remember that any one can get other company's business license easily, and he/she can make a business license to you by Photoshop easily also.

But the supplier's business license in our database is quite different, it is verified from local government authority website, it is true, to prevent you from getting a man-made-license that many scammer do it this way.

And we also provide the English translation of the business license so that you can understand it very well. If you can verify the supplier in our “I'm Verified” database, then you can get its business license main information for free in the search result.

 

6. Why you verify the supplier's bank account?

A: In China , when you need to open an account in bank, it need many proof documents and the company should go to the bank for manual verification. So we verify the supplier's bank account by requesting the supplier must transfer verification fee to my company bank account, it means this supplier passed bank's verification, and this supplier's bank account is active and normal status since it transferred verification fee to my company successfully.

We verify the supplier's bank account is to let you trust this supplier that its operation is in good standing now.

 

7. Why you verify the supplier's legal representative's ID card?

A: In China , any company has a unique person that he/she can represent this company in legal, so it is safer for you to get the legal representative's ID card in case you suffer any trouble in China . We have verified his/her ID card in National Citizen Identity Information Center ( NCIIC ).

Please notice this is available only for the supplier that brought the Extended Verification.

 

8. Why you need to phone call the certificate requestor? How you do it?

A: First, our phone call vetting is quite difference from other vetting call, we call the phone number according to this supplier's phone bill or local phone directory, don't call the phone number that claimed, the supplier should prove the phone number is belong to this supplier. And we call the certificate requestor to verify if he can represent its company to apply the certification.

So if you want to call this supplier, please use our verified phone number, not the claimed number, very important.

Please notice this is available only for the supplier that brought the Extended Verification.

 


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